Capita Won't Rest Until Civil Service Failures Are Fixed, Boss Tells MPs The recent testimony before Parliament's Public Accounts Committee has highlighted a disturbing pattern in the way outsourcing giant Capita interacts with the government.
Adolfo Hernandez, Capita's chief executive, insisted that his firm will not rest until it has rectified its numerous failures in administering civil service pensions.
Capita's dealings with the government are marked by a culture of entitlement.