Complaints to Watchdog About Water Firms Jump 84% Complaints about water companies have surged by an unprecedented 84% over the past year, according to the Consumer Council for Water (CCW).
Households in England and Wales are shouldering increasingly steep price hikes, with industry watchdogs like Ofwat seemingly more concerned with propping up struggling companies than protecting consumers from unfair practices.
The CCW's own assessment of water company performance reveals a concerning picture.